Same issue here.
I sent a mail to email@example.com this morning, which was auto-replied to with a reference to this forum.
I'd really like to get a final backup of the files, I don't care as much about the database.
That, or get my account back and discuss with someone how I can manage not getting my account deleted again. It probably had something to do with the 3 mails I got saying a slow (long) MySQL query was executing. I know it was an issue. I can fix it, I just didn't optimize one query on the website that ran every half hour (execution time of ~5s)
Thanks in advance,
PS: Sorry for using this thread. It just seemed like we had the same issue here, so making another thread seemed redundant.