Log in details are not correct can not log in


#1

hi ,

i would like to upload my php , and i use FTP manager to log in , and i type the right username and pw,

and it still Log in details are not correct.

how can i do ?

thanks


#2

Can you please go to the file manager from inside your account? It’ll automatically log you in and you shouldn’t need a password. :slight_smile:


#3

Hi Austin ,

i just try to file manager and try to use ftp , and …

do you have other way to fix it ?


#4

Log out of 000webhost.com, clear data/browser content and log in again, try using FTP now?

Seems okay on my end.


#5

If it happens again and the above solution doesn’t work head to General Settings, choose a new FTP/website password, then give it a few moments, THEN do the above logout and it should work