Lost access to my account


#1

Hi there.
I host a domain with 000webhost, Saadat dot in. I think there is a problem with my hosting account causing my website to not work. My account is registered on a mail account on this domain, so I cannot even reset my account. Could you please help me out. The registered email id is saadat (at) saadat.in. Thanks.

Regards,
Saadat
saadat.abubakr (a t) gmail.com


#2

Your email is not verified :slight_smile:


#3

I dont have access to my email. How do I change the email now and verify it?


#4

There is no data on your account related to that email given so you can make a new account and add your domain and upload your website :slight_smile:


#5

I cannot add this domain, since its already added. Can you please do something about it?


#6

What error do you get while adding?
What is the email address you are using to add on the new account?


#7

It says that the domain is already in use. I tried creating a new account as well. Same error message. I tried both options, park domain as well as point domain.


#8

I have listed your new account as the owner of the domain please try now with your gmail in the original post.


#9

Thanks, the domain has been added now. When I try to link the domain with the website, it says that an error has occurred and the developers have already been notified. now what?


#10

I shall refer this to a developer @mantas.daraciunas


#11

Hi @saadats,
as far as i can see your domain and your website is perfectly linked and works fine!
You can now create email forwarders.