@Supun I meant costing my business though correspondence and losing jobs due to not being able to reply…
I have now upgraded to Hostinger and have all my email back, APART from the aforementioned account mentioned both above and below:
"I now have an issue that because you turned the email function off one of my accounts received a bounce back email stating account closed notification and now when I try to log in it does not recognise my account to send me authorisation emails or anything.
This now means that I can never access that account and the data that is held on it.
What will 000webhost do to resolve this and why was there no advance warning so that users could temporarily change nameservers?"
What can be done about this issue?