Sorry I took so long to reply.
Concerning the migration to our new platform.
The screenshots that were posed, did not show, the last few options in my attempts to back-up my work.
The SmartFTP, seemed to have taking it upon itself to find and store my work, as a separate entity without any intervention from our 000websites, or so it seemed.
I am happy to say, I have completed my migration, but believe I should close my account with the SmartFTP Service, on the grounds that I have been given a trial version.
My only hope is, in closing my account with SmartFTP, would it affect the files from which I used the service to migrate them?
I hope it will be okay