My account is suspended

Community support
#1

Hi,
I have an error message saying one of my account is suspended, here is the error message:

“Suspended user a4162098 for sending mass mail (415 emails were sent in 1 minute)
Please contact our staff from http://members.000webhost.com/ and explain why this has occured.
Account will be unsuspended only if you will contact us, do not reply to this email.”

I have contacted 000webhost Support, but no response for 4 days now. Can anyone help to fix this issue?
Thanks.

David

#2

@david.firbas Migrate to new panel to avoid these issues.
What is your domain name??
Check the below llnk on how to migrate to new panel.

#3

Hi akhilkumar332,

my domain is tigrisszem.tk
The problem is that the account is completely blocked, so I cannot access Cpanel. I can’t even backup or migrate.

#4

You need premium then they will migrate your data for you to premium which has no limits for you to breach.