please send the credentials of the new account to email@example.com
I don't know the credentials of
firstname.lastname@example.org. If your account has been hacked, I can't intervene directly in this matter as I don't have physical access to the servers.
Also, if your website content has been hacked.. Next time I suggest you to use a stronger password.
I can suspend the website which shows the 'hacked' message, however I can no longer save your domain because it is already reserved for