My website files are gone



About 1 hour ago, the files from my website have apparently disappeared.

I was working on a script and at one point I could not save my progress anymore.
I tried disconnecting and reconnecting to the ftp multiple times, but with no success (i use filezilla).

I even tried the file manager from my account which takes me to and the only message I see is that there are no files in my folder.

On the website I was working it says I don’t have permissions, error 403.

My website is:

What is happening ?

Please help ! I love your service and this is a project for school, which I really want to get done.

Thank You !


Our devs are aware of the issue :slight_smile:


When will this be resolve please


No idea :slight_smile:


Same thing happened to me at the same exact time as manuel.tudose! I also get the following error message when I try to access the site from the front and back ends:
“Forbidden You don’t have permission to access / on this server.
Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.”

Please help! My domain is


We are working on the issue. :slight_smile:

Upgrade to Hostinger for 100% uptime :slight_smile: