About 12am, my site went to sleep as scheduled for its “4” hours. It did not become active for 6 hours after which i had a 5 minute window to carry out work before it went back into yet ANOTHER 4 hour unscheduled sleep.
This is highly disruptive so i have began migration from your hosting but still need access to my files. Can someone wake it up?
my domain is testdrivedeliver.co.uk.
Thanks
Update, testdrivedeliver.co.uk has migrated and is up and running but www.testdrivedeliver.co.uk is still locked to your nameserver and still sleeping.
I found how to access my files via the back door to my file manager (https://files.000webhost.com/), however, my site is still sleeping and i am curious as to why?
I have not violated anything, have only 5 pages so your bandwidth is safe. Why should i experience 2 “4” hour sleeps? Although realistically, its more like 6 hour sleeps each leg.
This 4 hours sleep is applied to almost all new users
“这个4小时的睡眠适用于几乎所有的新用户”说得真好听！我今天一天被睡眠三次，睡眠时间我设定的是23点，凌晨休眠一次，今天中午休眠一次，我改了时间是23点，结果这会又被休眠！！！！这个就是你们解释的新用户休眠4小时？如果休眠设置无用麻烦你们后台直接设定为什么时间段为休眠时间！！！
This is your app sleeping times
00:00:00 - 04:00:00 (GMT+0)
Please wait a day and tell ua again wbat happens.
Want to ask, my first use of Web site, did not encounter this problem, delete the account, re registration appeared! have anything to do with it?
New users get this sleeping option only 
今天8:00-12:00休眠，现在都还有50分钟才解休眠！！！时间到了也不能解锁休眠还有等一些时间网站才能运行！白天网站的时间又耗过去了，请问你们后台可以帮用户设定休眠时间吗？如果可以的话我想麻烦你们帮我把休眠时间改成晚上00:00-5:00,这个时间段休眠！！！！谢谢！！！！
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you need a wait while, such as the case after 12 hours
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设置了，然后昨天一天都没睡眠，今天直接禁止访问了