My website is deleted?

[himura]

Hi support team
My website is deleted but I never delete them.
Www.torontodenture.com

[Infinity]

Inactive Users Information

Users who are inactive will start to receive emails to inform them of their inactivity, it will give you option to login to your control panel at 000webhost.com, to stop the deletion of your websites/data/account and the timer will reset each time you login to the panel. So if you signed up today 24th July, and then didn’t login for 3 months you will get an email giving you a weeks grace period to login to reset the timer again. When users get the email informing them of their account inactivi…

[himura]

I didn’t receive any email notifications. I need my website back…please.

[Infinity]

Apologies we do not keep backups that is user responsibility

[himura]

But I never received any email from u guys. How to prevent it happen again? Because it is a free host that’s why u guys delete it???

[Infinity]

Simply login and manage your site once per month, ensure to take regular backups

And we only automatically delete inactive users as per policy.