MYSql error when trying to install mybb


So I am trying to install mybb, it asks for a MySQL Improved database credentials. I enter exactly what it says on the database page of cpanel but still, “Cannot connect to localhost with supplied credentials”.

I asked Mybb this and they said talk to you. I am seriously lost please help.


Did you find out the issue?

Copy and paste the credentials exactly as after creating a database/user/password via Manage Database on