Not being able to access the old site

I haven’t used my site for a while. Today I logged in to the cpanel and my site is no longer there. It looks like there’s a recent upgrade with your website and my old website’s left behind. I already tried the steps I found about logging into the old cpanel (https://www.000webhost.com/cpanel-login?to=old). It didn’t work since I always being re-directed to the new cpanel after login. Please help.

Hi @teresa770718
Now you can’t access old panel because it has been upgraded to new one :slight_smile:

So there’s no way to retrieve my files at all?

If your website was not suspended on the old panel, there will be a link to your files at the bottom of the new panel.