Premium account help?


#1

I recently purchased a premium account a few days ago, but when i logged in today, it didnt recognize my premium, and my website was asleep, and was requesting to purchase it again.


#2

When purchasing the premium account, thet ask you to register before you check out so use the information you entered when it was requested.

After logging in, get in touch with a live support agent to move your site to Hostinger and websites on premium plans don’t sleep.


#3

What site out of interest?


#4

If you have actually purchased premium your site cannot be asleep, has your site actually transferred?