Problem for FTP

Community support
#1

Hello,
I try to access to my FTP but i’ts impossible today.
I’ve got this message : “impossible to have a connection”
Can you help me?
Have a nice afternoon

#2

Are you trying using an FTP client? Or using cpanel or directly from here ?
Any screenshot?

#3

In fact when i try here i’ts ok.
I don’t understand but it doesn’t matter.
The most important is that I can access to my FTP.

#4

Are you still facing issues or now you are able to access your ftp?

#5

I’m able to access to my FTP directly on webhost.
thanks for your help.
I’ll try again on Filezilla to ckeck if the problem is fixed.

#6