i bought a Theme and tried to install it. It worked but i got Problems with 2 Plugins.
Now i contact the Theme Administrator and he tried it by himself to install the plugins:
His answer was:
We tried manually (via FTP install the plugin and the server does not allow us to do this). You have problems setting up the server and you need to contact your hosting provider with this question. The server does not allow normal upload of files via regular FTP, so WordPress cannot do this either.
How can i solve the problems?
Thanks in advance.