Problem moving to new panel


#1

I followed Migration to new panel
when I log on, it takes me back to the old panel. my old site was backed up, ready to move, I tried clicking on move button on help site from a member team, but when I did click one it, it takes me back to old cpanel again. please help if you can, anyone, team employee member of 000webhost or any users. thanks


#2

Make sure you delete your old panel account first.

Click on your name under customer details, delete profile when it loads.

Ensure you’ve deleted your sites from accounts list firstly.