Problems accessing files

I’m trying to access Files manager, also with Filezilla Ftp, but cannot connect. The File Manager says “Log in details are not correct.”. Already have changed the password of ftp, but with no success, my other website is is accessing normally. Service is with any issue?

no puedo acceder a mis archivos me salta error de datos

3 FTP Nodes are currently down. You might be on the affected ones :frowning: