Rezombe inactive user

Dear Support,

My website has been deleted (possibly) today or earlier this week WITHOUT being sent an inactivity notification / reminder email beforehand.

I check my Spam folder daily and there was NO email from 000webhost in it during the last week (or anytime before that).

Please unarchive or unsuspend my website at once.

Furthermore, it is impossible for me to login using my credentials anymore. What is the meaning of this?

Also, I request you to publicly inform the users of the maximum inactivity time after which a login is required to prevent the website from being flagges as “inactive”.

I recommend you to send everyone an email informing us about the maximum inactivity time.

Thank you.



Unfortunately your account has been removed on 6th of June due to inactivity. Notification emails are being sent prior to such actions sadly though it’s not guaranteed they always arrive at the mailbox. Some are discarded by antispam filters.

Users must remain active to continue on the free learning platform - you must login once per month to control panel to avoid inactive user deletion. Logging into FTP or your website control panel. i.e. wp-admin does not count and your site/account will be deleted if you do not login to regularly.

Users who don’t login regularly to the 000webhost control panel to confirm active learner status are deleted automatically per inactive user policy.

Users are responsible for regular backups as agreed upon signup and the terms of service state we do not accept responsibility for data loss, any loss of files would be the fault of the user for not regularly backing up as required.

You can create a brand new account using a reputable email address provider and create a new 000webhostapp URL with alternative naming as deleted subdomains are blacklisted by policy and cannot be reused.

Upgrading will not bring any data back and it will not allow you to use the same 000webhostapp URL.

Ensure to take future regular backups along with remaining active on the 000webhost control panel to avoid inactivity deletion.

Further information to backing up your website / data can be found on the community forum.