Setting web address - trouble with getting my domain name to link to the generic webhost name


#1

Hi,
I found the migration tutorial very easy to follow, and all was smooth sailing until I came to the part, which I thought would be the easiest!!Setting the web address!
I have a domain hosted on another service provider, I already have the nameservers directed to ns01.000webhost.com and ns02.000webhost.com
so I select own domain, and follow the steps and I end up with this, view screenshot
I did also do the namserver lookup, and it showed up as dns1.000webhost.com.
dns2.000webhost.com.
However, I see my site coming up at the westhostapp but not at the domain www.sttheresastots.co.za
As mentioned I hadn’t changed the nameservers, since the new migration.
Many Thanks,

Claire


#2

Works fine here! :smiley:


#3

Have you tried clearing your browse cache, computer DNS cache?

What operating system do you run?


#4

Hi Infinity, thanks for taking a look :slight_smile:
I get this… I have cleared browser cache…but not computer dns cache (not that I am aware of)?
I am running windows 10.


#5

#6

Hi Infinity,

I googled it and did the dns flush as well as clearing browser cache…it still doesn’t work :frowning: I took a screenshot of the
some website details…
I can only view my site at the first link…


#7

Very odd.

http://sttheresastots.co.za


#8

Did you change to Google DNS firstly before clearing the DNS?

If you just clear the DNS and your standard ISP DNS isn’t up to date it won’t clear anything.


#9

It is extremely strange!!
I followed the tutorial you posted on the flush…however, I noticed my connection type on the second image, is ethernet although my access type is still internet. Which options do I select in the third box?


#10

Select the fourth option, Internet Protocol Version 4 (TCP/IPv4) and properties then edit the DNS at the bottom of the next window.

Do you use a wired connection? If you do select the ethernet family controller and change the DNS via that.

If you use a wireless connection select the WiFi adapter card or similar, if you use both connections be as well changing the DNS of both :smiley:


#11

That did the trick!!! Thank you soooo much for your help, patience etc!!!


#12

I haven’t done anything regarding the email address as yet :frowning: could you point me in the direction of a useful tutorial??


#13

What email address?

Setting up email forwarding for your site?


#14

I have migrated my site from old control panel to new…and am under the impression I would need to change something on my email setup?? as I deleted the previous profile and am now in the new control panel…is that the case??


#15

If you have pointed your domain you just need to visit the section now and setup a few forwarders…