Site gives a 404 error when www not in URL

[rfabbro]

Hello,

I migrated today from the old CPanel and since then I cannot acces my site if I don’t put www in before the domain name: robertofabbroni.com gives a 404 error but www.robertofabbroni.com works normally.

Do I need to change anything on my end?

Already cleaned the cookies as it was suggested in other posts, but nothing changed. The issue is the same on every browser and also on my phone.

Thanks for any help you can provide.

[sulliops]

The site works fine for me with or without WWW. I know you said you cleaned cookies, but you also need to clear cache.

[rfabbro]

Thanks for replying. I cleaned both, cookies and cache. I keep getting redirected to "http://error404.000webhost.com/?" when trying to access robertofabbroni.com.

If I enter “https://robertofabbroni.com/” in the address bar the connection times out.

Strange…

[sulliops]

It will time out with HTTPS because 000webhost doesn’t support SSL on custom domains. If you want SSL, check out my tutorial below.

How To Use Cloudflare For SSL

By default, 000webhost provides a secure connection for all 000webhostapp.com subdomains. However, for custom domains, this is not the case. But with this method, you can setup your custom domain with a secure HTTPS connection for free. First, sign up for an account at 000webhost.com if you don’t already have one. [1] Then, create a site, picking a name and a password. [2] Now, create a Cloudflare account at https://www.cloudflare.com/a/sign-up [3] Next, add your domain in the text box, a…

I don’t know what to tell you as far as the redirect, because it’s working perfectly fine over here. Try using https://browserling.com and entering your site without WWW and it should load fine, indicating that the issue is on your side.

[rfabbro]

Thank you very much for your help.

What solved the problem was restarting the router. Would have never thought of it.

Thanks

[sulliops]