Hi everybody.
My website was deleted apparently without warning… Normal 000webhost emails go to my inbox but for some reason the warning was automatically placed in the very busy spam box and I failed to see it until too late…
Is there any way at all possible to recover the data? I want to become a premium member.
Thank you, Terry.
If it has been deleted like you think then no we can’t recover anything.
Well, as much as I appreciated the service and previously recommended it, that is fairly unforgivable.
Thanks.
As per our policy on Inactive Users.
Inactive Users Information News and General Information
Users who are inactive will start to receive emails to inform them of their inactivity, it will give you option to login to your control panel at 000webhost.com, to stop the deletion of your websites/data/account and the timer will reset each time you login to the panel. So if you signed up today 24th July, and then didn’t login for 3 months you will get an email giving you a weeks grace period to login to reset the timer again. When users get the email informing them of their account inactivi…
Users must login to our control panel regularly to maintain active status - using FTP doesn’t count, only logging into our control panel keeps your account in active status.
One week prior to deletion our system sent an email out to the registered account and gave the link to cancel deletion and login to our panel, but there was no response to this so the account was automatically removed - it may have been you missed it or it went to spam.
Users are ultimately 100% responsible for ensuring they have regular backups of THEIR DATA.
000webhost accepts no responsibility for data loss as agreed within the terms agree upon signup.
Part of the terms of service you agree to upon signup to under section 5 is you agree to keep backups and accept the risk and loss of your content by any means.