Hi,
This account (a3854928) and page (tnbsp-czest.netai.net) has been deleted.
How can I get their files and page back working?
Owner is ready to purchase premium version.
AP (current page admin)
Dear Sir/Madam,
I’m afraid your website has been deleted on 4 October due to Account inactivity. Please read this topic for more information
We are sorry to conclude but we are unable to recover your website content nor your old domain address.
What about possibility to purchase premium subscription and getting back those files and account?
Sadly not, the files have been removed there isn’t anything we can do here.
Users are ultimately 100% responsible for ensuring they have regular backups of THEIR DATA.
000webhost accepts no responsibility for data loss as agreed within the terms agree upon signup.
Part of the terms of service you agree to upon signup to under section 5 is you agree to keep backups and accept the risk and loss of your content by any means.
If you didn’t get an email at all I can only apologize our parent company Hostinger has invested into a third party mailing service to ensure high deliverability of deletion notices, sadly 000webhost has been used and abused so much by abusive users that large mailing services now each like GoogleMail.com and Outlook.com are blocking any email with just the word 000webhost in it, which makes it very hard for us to send activation emails, deletion notices, and any important information.
We are using notifications@hostingeremail.com for the latest important notifications as this has proved to yield better results than previous clients@000webhost.com but still, we seem to be hit or miss for spam or totally being blocked and no email at all getting through!
We are working on appealing all the blacklists but it is taking time and even if we do appeal they do not have to remove us as it is their service and their users they are protecting in the end.
Apologies again
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