The Denic doesn't accept your name servers

Community support
#1

Nameservers for .de Domain not accepted:

"The Denic doesn’t accept your name servers. Please visit this website:

https://www.denic.de/en/service/tools/nast/

and please forward this url to your current web hosting provider."

#2

Where do you see that error?

#3

What domain are you trying to park with 000webhost?

1 Like
#4

When I set the new nameservers for this .de Domain, it says it takes up to 24 hours (Provider).

But after some hours email from the provider: here is the full text:

The Denic doesn’t accept your name servers. Please visit this website:

(link see above)

and please forward this url to your current web hosting provider.

task: 0102 status: E0102 error: 53300102912 owner_context: 4 period: 1 status: Nameserver Error

<nic_response>
Nameserver error
ERROR: 116 SOA record response must be authoritative (resolver, answer)
(UDP, PROTOCOL_EXPLICITLY_CHOSEN, Timeout: 3s, Retry: 1 x 0s, unsecure,
ignoreTC),
(UDP, PROTOCOL_EXPLICITLY_CHOSEN, Timeout: 3s, Retry: 1 x 0s, unsecure,
ignoreTC): )
53300102912

Nameserver error
ERROR: 116 SOA record response must be authoritative (resolver, answer)
(UDP, PROTOCOL_EXPLICITLY_CHOSEN, Timeout: 3s, Retry: 1 x 0s, unsecure,
ignoreTC),
(UDP, PROTOCOL_EXPLICITLY_CHOSEN, Timeout: 3s, Retry: 1 x 0s, unsecure,
ignoreTC): )
Extra-Message: [DNS01][E] Unable to resolve: REFUSED
53300102912

[DNS][E] Missing record or other error; unable to verify SOA records
[DNS][E] Unable to resolve - REFUSED
[DNS][E] Unable to resolve - REFUSED
53300102958Preformatted text
</nic_response>

#5

I’ve just forwarded your issue to our developers

#6

Could be similar issue?

Our hosts won’t let us add a domain to our account, until the domain is pointing to it’s name servers - for security mostly.
But denic won’t let you point a domain to your account, until it’s setup to accept it…

1 Like
#7

So what domain is it please?

1 Like
#8

One of it is: leather-men.de

#9

So you are logging into 000webhost and set web address, then park domain option and using leather-men.de against what URL?

#10

This one:
app-1537544334.000webhostapp.com

BTW: I had this trouble some years ago at the former hoster.
It was said: "Many of the foreign providers do not know the rules of the DENIC: the update was refused because no “zone files” were made.

Later the hoster answered:
“add the domain to cPanel for the DNS Zones to be created”.

The hoster did not explain what was changed, - but suddenly, then it worked.

#11

Hmm so when trying to set nameservers at the registrar now do you get the same error?

Is leather-men.de business related?

#12

" Nameserver Update is started. DNS Update take between 24 and 48 hours to propagate. "

I 'll let you know about the results of the registrar.

1 Like
#13

Fingers crossed! :sweat_smile: