Unable to connect to the filesystem. Please confirm your credentials

[Uzma]

Am Unable to connect to the filesystem. As i want to delete the pre-installed plugins am asked to confirm ftp credentials… what is this now…?

[Infinity]

A must read before posting your topic!

Thank you for clicking on this thread The content of your thread MUST CONTAIN * Your 000WEBHOSTAPP URL * Screenshots of the issue on your end * Any actions you’ve tried already to remedy the issue Brand new registered users may find they cannot post links so only post your URL like this: My 000webhostAPP name is : coffeeshop if your URL is http://coffeeshop.000webhostapp.com Try doing a quick search on the forum, if you’ve got an error message i.e. 530 …

[Infinity]

FTP Troubleshooting Guide

While you shouldn’t have to unfortunately there are a lot of users on the free network which impacts File Manager / FTP accessibility sometimes and you can troubleshoot it easily. If you join our Discord server you can use the #uptime-monitor to get live information on FTP issues, if any nodes are facing high traffic you’ll know why you can’t get connected. Head to 000webhost.com > Website Settings > General and you’ll see the page that displays your correct username and the option to toggle i…