Unable to connect with FTP software

This has been an ongoing issue for me. I can access my files and modify them through the file manager. I can log in when I click on File manager and then Upload files now (it logs me in automatically). The issue is that when using Filezilla or SmartFTP, I get authentication errors. FTP transfer is on in the control panel and I’m using the host name and username it says to use. Also, if I go to https://files.000webhost.com/ and try to manually log in, I enter the same information I use in Filezilla and I get the same error. I’m using the same password as I do to log into the control panel but I can’t log in. This is what Filezilla says:

Status: Resolving address of files.000webhost.com
Status: Connecting to [2a02:4780:dead:feed::1]:21…
Status: Connection established, waiting for welcome message…
Response: 220 ProFTPD Server (000webhost.com) [2a02:4780:dead:feed::1]
Command: USER (My Username here)
Response: 331 User (My Username here) OK. Password required
Command: PASS (My Password here)
Response: 530 Login authentication failed
Error: Critical error: Could not connect to server

I’ve tried switching off FTP transfer and turning it back on but it still won’t let me log in. What am I doing wrong?

@Pi_User5 Change your ftp password and then try again.
Go to Settings – General – FTP Passsword.

That worked great. Thank you!

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Any issues do post back or PM me. :slight_smile: