Unable to take backup of existing website in old c-panel


As a first step to migrate to new platform, I am unable to take the backup of current website files (under ‘public domain’). I can go to file manager, file manager 2, file manager 3, but non of them have any option to download the backup files to my computer. It got only upload option.

Can someone help please?


As said above.
Or you can follow this tutorial to backup your website instantly.