Upgrade to Hostinger doesn't work!

Community support
#1

My site goes to Sleep mode, I’ve tried to upgrade to premium but it’s impossible !!
I’ve got the following message : Failed to generate cart link
What can i do ???

#2

Hi,

We apologize for inconvenience. Please clear the browser cache and try again. If the issue persists, please purchase a paid plan via https://www.hostinger.com/buy-hosting, then contact Hostinger Support via live chat to help you move the website to the new platform | https://www.hostinger.com/contacts

#3

Hi, will the failed to generate cart issue when trying to upgrade be resolved? I have cleared my browser cache. It still doesn’t work. I’m only going to purchase a single host subscription so I’m not sure if I will have access to the live chat feature. Thanks!

#4

If anyone is having issues with upgrading you can follow these few steps.

  1. Launch the panel here and add any hosting package into your cart.

You can use code BSF and get 12 months for only 38.75

  1. Once you’ve checked out head straight over to the live chat for any queries/questions you may have.

  2. Hit the top right option and then MIGRATE WEBSITE, in this form you’ll place your 000webhostapp URL and other details, once submitted the agent who gets your request will instantly migrate your entire 000webhost account files/database over to Hostinger premium where it will no longer be subject to our limitations and suspensions.

  3. Sit back, enjoy and relax with your new premium Hostinger hosting plan :slight_smile:

#5

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