WebHosts thinks that www is subdomain


#1

Hi. I use namecheap domain and i have some problems with NS.
I’ve added WebHost’s NS records on namecheap. But now WebHost thinks that www is subdomain. How can i fix this?

I’ve tryed to press “Unlink” (www lodthe me) and pressed “Link website” (lodthe me) but subdomain www lodthe me was created again. I can visit my website with link www.lodthe.me but i can’t visit it with link lodthe.me

Thx for help and sorry for my English. (Sorry for links, i can put only 1 at post)


#2

Can you please screenshot your domain registrar’s cPanel ?


#3


#4

The file is broken, can you please upload the image to an image hosting website and share the link?


#5

If image doesn’t work https://preview.ibb.co/fmDY0F/image.png


#6

Try capitalizing the nameservers
NS01.000WEBHOST.COM
NS02.000WEBHOST.COM

Also, did you park your domain correctly to 000webhost?


#7

Hi @LoDThe!

www is subdomain

www is and always has been a subdomain. The main domain (naked domain) is the address from where the A records are being fetched. www always points with CNAME to your naked domain – which is lodthe.me (unless you have other things set up on your DNS; but this is not the case because your domain is parked using NSs.)

In other words, the parking was successful!


#8

I had chosen “Park domain” and after pressed “Park domain”


#9

Yes, you’re doing it fine :wink:


#10

But what i should do next? Can you explain me please?


#11

Nothing.

Your domain lodthe.me has now been parked to 000webhost and linked to your website lodthe.000webhostapp.com

Now you can access lodthe.000webhostapp.com using lodthe.me or www.lodth.me as well :slight_smile:

That was all :wink:


#12

But I can’t acces my website using lodthe.me
<img src=http://i.imgur.com/IFrxuhM.png">


#13

Yes, you’ll need to flush your DNS and clear your browser cache for it to work. Please follow this tutorial:

Chose the appropriate one for your Operating System.


#14

Thank you for the help!


#15