The website builder is still in the beta stage (I believe) so there are bugs and issues that may arise and they may not get rectified intermediately it may take days/weeks before a fix is implemented.
In the meantime I would recommend using a suitable CMS or Blog system like WordPress if you feel you need a website builder ; or if you are just needing a small time site then a HTML Site Template which you can edit locally or using the code editor may be a lot easier for you?
No worries; sorry it didn’t work out this time around; hopefully the developers are reading the reports that the system is pushing over to them and hopefully they’ll implement fixes at some point!
Hi there have you signed up to Hostinger?
They provide expert support for their services, I am unable to access Hostinger related accounts only 000webhost.com, but they transfer your site fully for you and free too!
PLEASE let us know how you get on and if you are still stuck!
There is a LIVE CHAT button bottom right of Hostinger website to query with a live human geek to help you!