Website automatically deleted

My website was automatically deleted. I dont no why.
Im trying to access de file mánager to see my files but i cant. IT says: log in details are not correct. Is the same password of the panel login? Because the access to that page is running okey.
I have my own domain:

How i have to access file manager?

Sadly that website was suspended on 2020-01-15 02:03:32

Users have 7 days to appeal a suspension before deletion.

In this case I can see the mailer sent an email to the registered address on 2020-01-15 and there was no bounceback.

After 7 days there was no appeal found hence the automatic deletion by the system.