Website down, account not found?

[kevinmackey]

I recently tried visiting my website www.versatileartist.com and received a “server not found” error.

screenshot: https://i.gyazo.com/60c4ca5865c9724d6cb2f087430e6ad9.png

I initially called godaddy, since they are managing my domain, but they said that everything appears to be correctly set up on their end, and that I should contact my webhost.

I then tried logging in to my 000webhost account, but got a message stating “No account is associated with this email.” I still have my messages from 000webhost at that address, from 2017, and my forum account (using the same address) is still active, so I am a bit confused about that.

screenshot: https://i.gyazo.com/f2c48e38139b93bd07843d8ae070eb68.png

I have also been unable to connect to my site via ftp

I would like to get my website back up as quickly as possible, and figure out what is going on with my account.

[Infinity]

A must read before posting your topic!

Thank you for clicking on this thread The content of your thread MUST CONTAIN * Your 000WEBHOSTAPP URL * Screenshots of the issue on your end * Any actions you’ve tried already to remedy the issue Brand new registered users may find they cannot post links so only post your URL like this: My 000webhostAPP name is : coffeeshop if your URL is http://coffeeshop.000webhostapp.com Try doing a quick search on the forum, if you’ve got an error message i.e. 530 …

Inactive Users Information

Users who are inactive will start to receive emails to inform them of their inactivity, it will give you option to login to your control panel at 000webhost.com, to stop the deletion of your websites/data/account and the timer will reset each time you login to the panel. So if you signed up today 24th July, and then didn’t login for 3 months you will get an email giving you a weeks grace period to login to reset the timer again. When users get the email informing them of their account inactivi…

[Infinity]

Since you’ve said the email address was not recognised I can only assume inactivity deletion since you’ve not provided 000webhostapp URL.
We can’t check via custom domains or email addresses that have been removed.

You can create a new random free subdomain and park your domain, if it works this will confirm inactivity deletion.