Website is inaccessible

Community support
#1

Hi.
Here’s my website : brightways.000webhostapp.com
Since few days, i’m unable to reach it. It was first archived and i solved the problem by logging and recovering. But since yesterday, i’m completely unable to find a way out. Even the repair tool couldn’t help me.

Here’s the error i’m getting : > The DNS address for files.000webhost.com could not be found. Identification of the problem …

DNS_PROBE_POSSIBLE

Thanks in advance,

#2

You can try

  1. Use a different browser / clear existing browser cache data
  2. Use alternative DNS to ensure this isn’t an issue with bad DNS from your standard ISP / being blocked by your ISP as a lot of providers now block 000webhost sadly (using alternative DNS like 1.1.1.1 will resolve this currently - Use 1.1.1.1 To Resolve Your Website Quicker )
  3. Disable your computer firewall and antivirus temporarily - if this allows access then we can work to add an exception on your firewall/antivirus quite easily normally depending on your software.
  4. Use a VPN such as https://windscribe.com - if this allows access then there is a blockage on your computer, local network or ISP along the way and we can only advise trying alternative DNS/contacting your network administrator.
#3

It just starts working again.
Thanks for the reply though. I’ll keep this in case i run to this issue again.

Sincerely,

1 Like
#4