WordPress Installation Page / Rate Limiting Issue

It seems something has changed lately within WordPress and for a lot of users when WordPress cannot communicate with the database (due to rate limiting) then it displays the WordPress installation page - which is slightly confusing! Whereas before it would be an endless loading page, bad gateway error or the correct “Unable to select / connect to xyz database

When your free account exceeds the hourly database limitations which are set on the free plan, your database is simply frozen, no actions can be made during the frozen time - the database will be paused where it exceeded and resume after a number of hours depending on how many requests you exceeded the hourly limit by.

This is where WordPress can get confused and fair enough depending on the limitation it may see the database but can’t select the tables or it just won’t be able to connect to the database at all - sometimes it will see an empty database - despite your perfectly working database being there - but it is just “frozen” due to exceeding the limits which is why it displays the installation page.

This error can be annoying while you are developing and some users have even went as far as re-installing by accident due to the page appearing! So if you see the WordPress installation page appear on your WordPress powered site and you are positive you’ve already installed WordPress - then please don’t attempt to reinstall thinking this will restore your site access or waive the free limitations which have frozen said database.

Simply wait the rate limiting period out - then your site will return to normal and appear as it did exactly before your website exceeded the free limits.

For instance being if the hourly limit is 5000 requests, if it “costs” 50 requests to load one page then as an example this would likely work out to be 100 pages can be loaded an hour before you hit the limitations and your database is frozen - depending on the amount of requests exceeded the frozen period of time can vary between 10 minutes - 4 hours+ - it really just depends on the amount exceeded.

The bad news: we can’t look into user cases and tell you how long is left - you just need to wait it out - no matter what. If your limiting exceeds 4 hours then it would be recommended to rename the plugins folder to plugins-test to see if this restores access sooner (it may not work) only where your website is exceeding 4 hours rate limiting. If your website appears frozen for more than 48 hours - you may contact us and we can check there is nothing wrong on our side - but it 99% percent is just a waiting game :frowning:

The example of 100 pages, means within an hour if you loaded 80 pages in wp-admin and a user visited your website and loaded 20 pages or 1 page - 20 times then your hourly limit will be met and you’ll be frozen.

There issue affects new installations more - as if you installed WordPress at 1PM then the installation itself will eat a lot of your hourly database requests, so it would be recommended to wait until after 2PM before you start making heavy backend changes, loading plugins/themes etc as you’ll be frozen fairly quickly sadly.

You can sort of roughly monitor using Query Monitor - https://en-gb.wordpress.org/plugins/query-monitor/

It will give you a rough idea of how many requests you are using in the backend just navigating around wp-admin and the frontend too.

I recommend installing this plugin where possible on the free plan only as paid plans are unaffected by this issue due to having no limitations unlike free system does.

Ensure you “Disable Heartbeat” on all locations.

This helps you lower requests a little bit to save you meeting the hourly limit as quick as you would normally - this should help the majority of free plan users facing rate limiting - other “heavy” users will need to simply wait it out, upgrade or use alternative hosting to avoid issues.

See this tutorial with changing the installation page displayed to users -

1 Like
Wordpress Installer
Erreur 404 sur tous mes articles
Server error message issues
Wordpress dashboard unstable - Please help
Me pide instalar wordpress 3 veces al dia
EstebanDkn query
Wordpress gets uninstalled everytime
Wordpress lost information
MY Site is Broken
Wordpress en hosting gratuito, me aparece la página de instalación
Wordpress website resets back to wordpress installation page
PapaMemelord
Help me! my web page restarts by itself
Redirecting to wordpress installer page
Wordpress eror help me
Ayuda Wordpress
Tôi bị lỗi cài đặt web
Wordpress resets itself and the installation page appears
No encuentro mi web ni puedo editarla
Wordpress crash
La direccion del
000Webhost is not working properly
Wordpress is down. Sometimes
Wordpress fordert erneute Installation
Wordpress setup
Problema con wordpress desde hace 2 dias
Wordpress limited
No puedo ingresar a mi administrador archivos
Wp uninstall automaticly while i was using it
Mi web se resetea a la instalacion
Wordpress multiple time install
Why do visitors get to see the install page?
Several obstacles when creating a website
DataBase Errors in my 000webhostapp website
500 Internal Server Error in 000WebHost
Install.php is starting again
Wordpress просит повторной установки, хотя сайт уже работал
Cada cierto tiempo me aparece que debo instalar WordPress
Wordpress installation page suddenly appears
Please help me to understand the issue
Max Queries Exceeded Per Hour
How do I uninstall WordPress?
How to complete upload of wordpress migration
Wordpress keeps resetting
Wordpress keeps "resetting" every 10 minutes
Brand New Website says running but gives took too long to respond errors
Eordpress or something else
Wordpress falls into forum construction
Content lost after losing server connection and pressing install Wordpress
Error show please help me
Wordpress database issue
Wordpress Installation Bug
Domain setup Question
Wordpress error page issue
Выкидывает из админки, предлагает установить WordPress
Website keeps redirecting to WordPress install page
Wordpress welcome install page
Reinstall Wordpress continuosly
Again & again Wordpress Install
Ayúdenme por favor mi sitio web se cayó
Problemas en general con Wordpress
Error me pide instalar nuevamente wordpress
Wordpress Issue Stuck
Joe1 wordpress install
How can I solve this problem
Pantalla de instalacion de Wordpress
Problem wth Wordpress
Db rate limiting shaunak
Me da error crear en wordpress
Why am I being sent to the Wordpress reg site every time
WordPress install query
Unavailable website
Wp installation message
Web is gone after I tried to install Wordpress?
WordPress, JSON, Installation
WordPress issue nauman
Wordpress wants to install a second time
Wordpress installing again and again
My wordpress site fell out of nowhere!
Problemas en general con Wordpress
My wordpress doesn't work properly
Cant access My Site!
How to fix a database like this?
WordPress exceeding limits
Wordpress needs reinstall even when it has been installed and worked on
WordPress exceeding db limits
Long loading time
Problème avec wordpress
Wordpres wp-admin redirect to reinstall wordpress
Wordpres wp-admin redirect to reinstall wordpress
wordPress ask me to install even i install already
(HELP) Parked Domain redirects me to 000webhost domain
When I try to aces website it tries to Install wordpress while already installed
Wordpress Installation Page Appearing Again and Again
Site down not resolving
A must read before posting your topic!
Hsn8696 WordPress query
Rataxes question
Wordpress instaled but can't find admin login page
WordPress >> Installation
WordPress install rate limiting
WordPress install rate limiting
ERROR in my wordpress site
Help me out one more time pls
Site WORDPRESS qui ne fonctionne plus
Could not find the option to set web address
Web de wordpress que desaparece. sale la página de instalar wordpress
Artschool1 free plan limits exceeding on database
Wordpress pede para reinstalar! depois do site instalado
Wordpress error Juegaprender
Wordpress Installation and reinstallation
Wordpress Login redirecting to install page
I keep getting asked to install wordpress AGAIN
Artschool rate limiting
WordPress diverts again and again to installation page
Wordpress infinite install issue
Can I delete my suspended website
Fragzz stops a lot
Website Redirecting error
Wordpress 5 Minute Installation Bug
Why what happened
Meu site fica caindo e voltando para instalação do wordpress
Conexión wordPress
Website not pointing to correct database
My site stopped working, transferring to the installation of Wordpress
Can’t access my site in webhost
Website Down Error 404
Wordpress Always coming back to install.php
Wordpress is not opening
WP doesn't install not matter what
Conceptpro rate limiting
Troubleshoot and Fix Your Website
Was building site and now it sees I have to reinstall wordpress though it is already installed
Erreur 404 sur mon site
How to remove wordpress site from domain?
Website disappeard

If your WordPress website shows

  1. The installation page

  2. Unable to select database

  3. Unable to connect to database

  4. Error establishing a database connection

  5. Any sort of database error

and

You are certain you’ve not changed anything related to settings or database then it is 99.99999% likely you are being RATE LIMITED.

Please just wait it out :slight_smile: