Knowledge Base Articles
You do not receive an account activation email!
If you cannot receive the email message with account activation link there could be two common causes:
1. You have not entered a valid email address. If this is the case, you'll have to register a new account.
2. Your email provider is blocking our emails or moving it to the spam folder. Please check your filters and ensure that account activation email is not in your spam folder.
3. Email may be delivered in a short while. It may take up to 2 minutes to arrive.