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Godaddy.com General Information |
Godaddy was found in 1999 and it is now 14 years in business.
Website title: Domain Names, Web Hosting and SSL Certificates - Go Daddy
Website description: Register & transfer domains for less. Reliable hosting. Easy-to-use site builders. Affordable SSL certificates. eCommerce solutions. ICANN-accredited.
Company name typos: godaddys, daddygo, godady
Contact Information
GoDaddy.com, Inc.
14455 N Hayden Rd #226
Scottsdale, Arizona 85260
United States
(480) 505-8877 24x7 Technical Support & Sales
(480) 505-8855 24x7 Billing Support
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Godaddy Staff Answers Our Questions! |
What moneyback guarantees do you offer?
This is going to depend on the service. For services that are refundable and yearly products, if they are canceled within 5 days of the purchase date then a full refund will be provided. For monthly products then you will receive a full refund if canceled within 5 days of the purchase date but after that you are only refunded for the unused time on the account and this is only provided in monthly increments.
What is your average uptime?
For our shared hosting accounts we have a 99.9% uptime guarantee. Unfortunately we do not have a server status page that you can view.
What is your support response time and what does it cover?
We will provide support is the setup and functionality of our products but we cannot provide any type of scripting support, 3rd party software support, and we cannot assist with site construction. When contacting the support@godaddy.com you can view our current response time here. If you need quicker service our telephone support lines are also open 24 hours a day.
You can also reach us by phone at the following numbers:
(480) 505-8877 Technical Support, Sales and Service
(480) 505-8855 Billing
Do you have any coupons or discounts?
While we do have active discount codes circulating we are unable to directly provide these to you upon request. You can also view other special offers here: http://www.godaddy.com/gdshop/hotdeals/landing.asp?isc=appemail40&ci=13478
What else can you tell about your company and services?
We are the leading company in domain registration and other services such as SSL certificates. You can view further information about our company here and if you have any further questions regarding a specific service please let us know.
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Godaddy Reviews by Users |
Each review passes our filtering system, so you can be sure that all reviews are honest and real (all spam, duplicate and self reviews are filtered out). |
Got something to say about this hosting company? You can also submit your own review (scroll down for the input form). |
| Victor, 29th of May, 2013 |
| Stay away from GoDaddy if you want to build a dynamic site, especially on a WordPress platform. My similar websites are very slow, a lot of time are down while I'm getting 500 internal server errors or database errors, and the support sucks by all means - they send you fullish answers and aren't helpful at all. So, make yourself a BIG service - stay away from GoDaddy hosting! |
| Very unhappy Customer, 17th of April, 2013 |
| Horrible Horrible Horrible!! words just don't cut it!! I wish there was some other word for the service that Go daddy provides! I don't know if they lack technical people there or not, it has one of the worst services. My website was down just because of one problem; and it's not like i've never had that problem before with another hosting provider. But it was solved very easily(with in 30 minutes). My advice go to another hosting providers. Godaddy doesn't care about your website. |
| hakim, 03rd of April, 2013 |
| worst ever kind of service and support godaddy.com provides..we took the email service from them and within 30 days of purchase of this service started facing lots of issues..Firstly the incoming server was down for 3 days , send /receive errors in outlook then after that mail delivery was erratic. sometimes email sent in the morning would reach after 2 days sometimes after 3 days. Customer care in india had no clue about the resolution. |
| Victor K, 23rd of March, 2013 |
| After leaving the last message, we called godaddy one more time, and this time a support rep that actually understood the situation fixed our issue by moving us from a server where another site(s) were behaving erratically to a group that was known to be stable. The new group had only a handful of other sites on it as opposed to the ~1000 we were previously sharing resources with. It worked very well, I must admit - our site has never been faster. |
| Victor, 11th of March, 2013 |
| Until recently, I had nothing bad to say about GoDaddy. In the last week, a client's website has been down over 10 hours. Hardly 99.9% uptime. Even when it works, it has been very slow to respond about half the time. When calling support, every support rep has a different story, most of which involved placing the blame on our CMS (which has not changed, and worked lighting-fast up until these issues). Their solution is usually up-selling rather than finding out which of the other (literally) thousand sites on our server (or server cluster, so they claim) is causing the slow spots and outages. I won't use them for any more of my clients, and I won't renew with them again. I'm off to find hosts with some integrity. |
| JTurbo, 25th of January, 2013 |
| I have used GoDaddy to host my clients' sites as well as my own site for years, and am very happy with them. I have not experienced any downtime nor technical problems with them. Their support staff is as responsive as can be expected for such a large company, and is always very helpful, knowledgeable and patient. I'd definitely recommend their services. |
| frank, 13th of January, 2013 |
| First of all let me say I have much respect for Parsons being USMC such as myself. Godaddy on the other hand just plain sucks. My site has been running like crap for 3 days now. I literally had to call for 3 straight days and after 8 calls they finally admit it is a problem on their end. The average wait time was 15 minutes to talk to someone. The website or webshit tonight (which is a better name for the product) is the buggiest most frustrating POS web site builder I have had the misfortune to work with. Do yourself a favor and stay far away for this suck ass company. |
| Jon, 12th of October, 2012 |
| Cpanel sucks. Uptime: about 0.01%. support, eh, f*ck it. i swear even 000webhost cpanel is better. Hostgator is better then godaddy, i mean come the heck on.. make better cpanel. i can't even buy another site, i only have one currently... don't trust these guys. |
| Peter, 04th of July, 2012 |
| I must say that their own controlpanel sucks, slow and to messed up, why not use cPanel or do a similar nice system instead of this annoying controlpanel. I was i customer, gladly i am not a customer anymore. Their shared hosting is not very fast, ups & downs all the time, server time outs when you upload normal things on server.. For 10 - 12 bucks/m i can get much better hosting |
| Sharon Keeping, 13th of June, 2012 |
| After 5 years with GoDaddy I am looking for a new Host Provider. I havent been able to get into my WordPress web sites for 6 days now. Internal server error, Five different support people have told me different fixes. Upgrade the Wordpress version, run some cache plugins.. only one support person told me what seemed the obvious problem: too many people on the server. The last one I spoke with told me to upgrade my hosting plan to 4G. Seems to me they should add a server or 2. Anyway, after being down for 6 days, I would say GoDaddy dropped the ball, big time. |
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