Justhost.com General Information
Justhost was found in 2002 and it is now 11 years in business.
Website title: Web Hosting : Professional Web Hosting from Just Host
Website description: Web Hosting from Just Host. Professional Web hosting services with free domain name for life, unlimited web hosting space and unlimited bandwidth.
Company name typos: justhosting, justhosted
111 East Broadway,
Justhost Staff Answers Our Questions!
What moneyback guarantees do you offer?
We offer several different options, all our plans allow for unlimited domains under one account.
We offer an anytime money back guarantee for the hosting, minus domain registration, and set up cost if on a semi annual plan.
What is your average uptime?
Our uptime guarantee is 99.9%, we are so confident of this that we will give you a months hosting credit if we do not meet this, you will be provided a link to our status page if you sign up with us.
What is your support response time and what does it cover?
Our support team aims to respond to tickets within an hour and usually exceed this expectation, they are also available through Live chat and on the phone (dependent on location).
Do you have any coupons or discounts?
What else can you tell about your company and services?
Justhost Reviews by Users
Each review passes our filtering system, so you can be sure that all reviews are honest and real (all spam, duplicate and self reviews are filtered out).
Got something to say about this hosting company? You can also submit your own review (scroll down for the input form).
|Larry, 20th of March, 2013|
|STAY AWAY !!! I was unable to access all 3 of my domains and websites today because JustHost had a problem with AT&T and AT&T blocked all the JustHost traffic. NOT MY PROBLEM........but it BECAME my problem. When I called JustHost they told me they could help me but it would cost me and if I got a dedicated IP it would fix the issue. I was forced to do this because I was told it could take up to 48 hours for AT&T and JustHost to come to an agreement. In the meantime I was missing very important business emails. They refused to take any responsibility for this problem and they forced their customer, in order to continue doing business, to PAY for this "upgrade". It isn't the money that is the issue but rather their COMPLETE LACK OF TRYING TO KEEP THE CUSTOMER HAPPY when it was THEIR problem and NOT MINE. SO........stay away from this company. I guess the first clue should have been that they are located in UTAH !!!|
|suleyman, 08th of March, 2013|
|bana bedawa hosting domain lazım|
|sidney, 16th of February, 2013|
|the uptime support speed is neutral|
|sudesh, 03rd of February, 2013|
|Our web site is not working more than two hours as well as emails.|
|Jaime, 25th of November, 2012|
|They used to an excellent hosting company. Then they did server upgrades... and everything went down hill from that point.|
Constant problems performing tasks in the WHM control panel. Constant time-outs requiring logging in again. VERY poor customer support. Regular down-time. The list goes on. I'm moving all of my websites away from them, to end the stress and frustration.
|Andy, 13th of September, 2012|
I hosted my website at justhost a couple month. Unfortunately the site became inaccessible from time to time and their support couldn't identify and fix the problem. I couldn't identify and solve it either because I am just a regular internet user. I suppose it could be some routing problem because I am from Russia. Anyway I decided to migrate the website to another hosting provider. I tried a few companies but wasn't totally satisfied until I moved the website to http://myidealhost.com. It looks like MyIdealHost isn't a big hosting provider and care about every client because their support is really fast and friendly.
|Troy, 12th of September, 2012|
|Yes, They do always go down and have problem. When i call them they say "we are really sorry for messing up your website. Now you need fix it by yourself in CPANEL that we have provided".|
Also i do have problem of 35$ with WHMCS plugin. They told me that i can buy it through them and plugin stopped working after system upgrade. Now i having long conversation with them about getting this fixed. But they are telling me "we dont sell plugins and we are not able to find your old request, because after system upgrade we lost them..."
Very disappointing and time killing...
|David Wiedeman, 03rd of September, 2012|
|First of all, this website states:|
"What is your average uptime?
Our uptime guarantee is 99.9%, we are so confident of this..."
This is incorrect. JustHost revised their terms of service last year and REMOVED the 99.9% uptime guarantee because they servers were down constantly. I hired SiteUpTime to monitor my downtime starting in 2010. I WAS DOWN 107 TIMES!!! No joke. Go ahead a buy a reseller account and go down a 107 times and see what happens.
|Tony Brown, 08th of August, 2012|
|First let me say this company USED to be good until they moved people to their "new" servers. It was a complete fiasco! They were under the old PayPal subscription method, and their new system made no amends for the people who were on that method to get to a new system. The result....Your hosting account was cancelled with no notice, and your website deleted after 24 hours...INCLUDING ALL BACKUPS! What did they do to compensate for years of work down the tube..offer me a $2 discount per month after hiking the price from $3.45 per month to $10.00! To make matters worst, I paid the money and resorted back to a very old backup because my site is how I make a living. The problems didn't end there! A phpList install completely took over the site, then a .htaccess file disappeared turning my ecommerce site into just a page index. I get on the chat with a tech who tell me "you can argue all you want but you have to do xyz to fix your site" All this after they screwed it up. |
Do yourself a favor, avoid like the plague..The initial offer seems too good to be true because it is!
|Abdulrahaman, 06th of August, 2012|
|I just like justhost naturally not my own making|
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