same issue, please fix it.
OK thanks for the reply at least I know it is on the hosts end and not ours being same issue
I can not enter Ftp and file manager.ftp says can not connect ftp. Please fix this bug
Facing the same issue with my credentials.
i have the same issue, please fix it
Since we’re a bit confused in other topics for whom website is oversleeping and whose is not, I would like to create this new topic only for users whose websites are still oversleeping.
(Website).000webhostapp.com Is oversleeping
And we’ll wake them up manually, and progressively delete the replies that contains websites that we successfully waken up.
000webhost staff & admins
Can I list down all the websites affected (together with my friend’s one as well)…so easier for you to solve the issue. :
https://jacopoatzori.000webhostapp.com is oversleeping (plus I’m pro now, i just upgraded to hostinger)
I logged into webfrontend and there were 10min left for wake up, nothing happens, says inactove
Sleeps several times a day.
My above url sleeping outside of the one hour timeframe I set.
My site VNSINC.COM is in sleep mode
Even though I paid for the upgrade to Pro 3 days ago.
I used PayPal.
Yet I still have the message that I should upgrade my account.
And to top it off even thugh its not go to sleep for another 18hrs…ITS ASLEEP NOW WHICH MEANS ITS BEEN ASLEEP FOR 6 HRS.
I HAVE DIRECTIONS FOR PEOPLE ON THE SITE AND SOME STUFF FOR FRIENDS ON THERE TO SWAP WITH (WHICH WE DO ON SUNDAYS) AND OF COURSE O ONE CAN GET THE INFORMATION!
I HAVE EMAILED THE SUPPORT AND USED THE ONLINE FORM AND BECAUSE THEY HAVE TAKEN MY PAYMENT BUT NOT APPLIED IT TO MY ACCOUNT I DON’T HAVE ACCESS TO THE LIVE ONLINE CHAT…
If they trying to lose clients they are going about it the right way.