How come I can't login directly through


Hey I just started using this service and I cant use my login info to access

“Log in details are not correct” comes up.

The only way that works is to navigate through the main website.

I had to create a new account to post on this forum with the same email/password.

I’m so confused right now. can someone help?


You should always navigate through, manage your site and use File Manager, it will create a session and you won’t need to manually login to File Manager.

If you want to use then the username is yoursite from and the password will be changeable via general settings under