I tried searching the forum and fixing the problem myself but I can’t get it to work.
I’ve hosted my webpage on 000webhost and changed my domain pointing with fasthosts, that all works.
My emails however are not working. Fasthosts say it’s an MX DNS problem. I tried changing the IP here and it’s not working. This is my business email I need it to work I’ve already lost out on jobs.
Here is what fasthost wrote:
Thank you for your recent enquiry (170412-000550).
As per checking, the problem appears to be with the DNS settings. It was the same problem that you had before. To rectify it, please contact your web host provider and ask them to update the MX records of your domain name. Please ask them to point it 126.96.36.199. Once done, please allow 24 hours (max) for the changes to take effect.
For your DNS reference, please see below:
In the meantime, if you experience any further issues, please reply to this email.
Because I’m not clever enough to fix it my next step will be to find a different place to load my webpage. Dear 000webhost please help. You’re my only hope.