My site is regularly sleeping well over its 1 hour time frame. I realize this host is a learning platform, but if my site is constantly unreachable beyond the agreed upon time frame than the platform is useless. I need my site to be dependably reachable otherwise what’s the point of using this web host??
@Bryman Sorry for the inconvenience, yes i observer that…i personally tested and faced 10-20 min of additional sleeping, and it may be more for other users.
Admins are working on fixing these issues and will be solved soon.
I can not change website sleeping time frame because the option is disabled. What can I do? I’m embarrassed that my website has been down.
What would you want it to be?
I want to change the sleeping time to 5 AM.
In what timezone?
Alright, I am changing it
Did you change the sleep time today before now?
Yes, I changed once . There was only one option so I couldn’t change the time.
So you have to wait till tomorrow to be able to change again
I tried again, but there’s no difference. No option except 12 AM
Would you help me?
@kgezzang I see you account sleep time frame working fine on my end.
Can you post screenshot of “Settings” >> “General” >> “Website sleeping time frame” now?
If you’ve any other issues, let us know or PM me