I cannot access data on my website

Hello,

The link to upload my data does not work for a week.

I tried to repair my website in general settings, but without sucess.

Could you help me please ?

Many thanks !

Hello, what is your website name/address?

My website address is mrcy-station.000webhostapp.com

Also, files.000webhost.com can’t be reached. The connection fails every time for a week.

I followed your advice : I cleared my browser cache and nothing happened.

The file manager is loading from our side. I can only think of DNS caching issues.

Restart your machine and try again. If the issue persists I recommend to talk with your ISP about this matter, maybe they can help. Some parts of internet may be broken that happens rarely but it does

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  1. use alternative DNS and clear cache - How to enable faster DNS resolution on Windows 10

  2. VPN like https://windscribe.com

Let me know what one works please :slight_smile:

We recently had a DNS issue which has resulted in some ISP(s) not having the freshest DNS entries for our services and thus some users are facing issues until their ISP DNS is flushed/refreshed etc.

Thanks for your help. Last night, the file manager was working again. But this morning, I cannot open it because it is archived while I consult it almost every day. Could you unlock my file manager please ?

Hello, we’ve queued the site for restoration, it should be live soon.

We apologize for inconvenience.

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