Good day sir/ mam Im a webhost user since 2017 and I have started a problem recently regarding accessing my file manager or doing ftp normally I can ftp my files there but recently it denies ftp and when checking my file manager, the server says “Home directory missing” can you help resolvinh this since my web page are intact there for yrs. Thank you
I’ve tested your FTP both File Manager and a Client and it works fine here 
Can you try using alternative DNS?
421 normally indicates a local connection issue on your network/router/computer/ISP
Failing this try https://windscribe.com/features/use-for-free