Hello,
I recently went through the procedure to move in the new member area.
I was backing up locally via FTP, deleted my old account and created the new, though I realized something went wrong in the download of the website and some data wasn’t downloaded. Some GBs.
yes that’s the main page, but I had another wordpress website in a subfolder /ms2017 connected to my databases that, for some reason, got lost in the back up.