Can’t open File Manager or FTP

Hi, im being unable to open File Manager or view my files via FTP programs. It keeps loading. I get a screen that says that website took too long to respond and the ERR_CONNECTION_TIMED_OUT.

My web is

What can I do to fix this?

Hi! The FTP is working now, it was likely a temporary downtime :slight_smile:

I am currently having the same issue.
My website is

In this case you can try simply rebooting your home router, if not at home please contact your network administrator.

Failing this try using alternative DNS -

If you can’t or this doesn’t resolve it - look at Windscribe VPN.

Let me know what is going on after trying these options if you can as we can access your FTP with no issues.

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