Can't login to member area

Community support
#1

Hi,

I created new account and I have my website here

http://yogawithgauri.hostei.com/

I can login to file system using the user name a5324922
but not to the member area using my email id. Have I done some mistake.

Thanks & Regards
Gauri

#2

double check to ensure your user name(email) and password is correct

#3

Please submit a ticket here asking for them to retrieve the email for your domain: http://www.000webhost.com/contact

#4

thanks , I have generated the ticket