DB problem help

Community support
#1

cant create new DBps2

#2

You can’t make database from inside PHPmyadmin.
Database names follow id1234_naming procedure

#3

how to create it?
I created outside. add a name, username, pass but still this error

ps
ps.JPG757×337 10.1 KB

#4

That says extraction error which is very vague

#5

do u have any suggestions

#6

Try alternative hosting? Prestashop works on premium

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