Different email address registration problem

Community support
#1

I moved my site to new service, but I am not able to change domain to previous.
When I try, it says that domain name is already in use.
May be the reason is that when I registered to new service
I was forced to set reliable email address which is different from old service.

Can you please unlock my following domains


both were registered for b*****r@mail.com

Thank you!

#2

Hi @rakuba!

What is your new e-mail address?

#3

Hi!

It is
b*****r@gmail.com

#4

I don’t get it. Please post it and I’ll censor it.

Also, please post your new e-mail address, not your old one.

#5

Ok.
b*****r@gmail.com

#6

I have moved the domains to your new e-mail address. :wink:

#7

Thank you!

Should I wait some time till I can add domains?

Because it still says that sub-domain is already in use.

#8

Try now?

:1234: :1234:

#9

I tried both Park Domain and Point Domain to rb.web44.net
but it still says that domain is already in use

#11

Just to clarify, when you added

rb.web44.net
rakuba.net78.net

to 000webhost they were ‘free subdomains’?

#12

No, there were no “free subdomains” for them

#13

Wasn’t those with the netnai.net and other subdomains?

#14

No. No “free subdomains” at all

#15

Rakuba

Are you seeing this screen?

Or are you clicking own domain?

#16

If you don’t see the free subdomain option then you can only use the free 000webhostapp.com URL now or you can purchase a Hostinger domain or use a Freenom domain.

1 Like
#17

No. “Free subdomain” is missing on my screen. I have only "own domain " and “buy domain” options

#18

Okay no worries then you’ll need to use a Freenom domain or Hostinger premium domain since the free subdomains have been removed from service.

#19

I see. Thank you!
I will get a new domain.

1 Like
#20