FTP disconnects automatically

Every time I want to download my site as a backup with FTP, I have to hope 000webhost doesn’t disconnect (often happens within less than a minute). So I finish with only half my site, and have to start over. Why is this happening?

6th try… Even creates directories that aren’t there.

hi @anon9480751
Can you describe more

My FTP warns something like ‘peer/client disconnected’. So I can’t just download a folder with like 500 images, the connection just ends.
The way I solved it, was download 5 folders (30 images all together). Then disconnect myself, connect again, download the next 5 folders, and so on.
If I try to do download all of them at once, it not only disconnects, but some images in folders are missing, or it even creates twice a thumbs folder, or it doubles some images (some of which can’t be opened). This last thing might be an issue of the FTP I use, but in years never had any trouble with it.

HI @anon9480751

We are aware of this problem. This will be fixed on Monday. We appreciate your patience. :slightly_smiling_face:

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