FTP Not logging in


#1

Hi

What happening with FTP lately seems every time I try and log in it’s having issues and then I post here and sees OK for short bit and then back down again as I just tried to log in and again it’s failing to connect!

Dave


#2

Can you please post a screenshot? :slight_smile:


#3

This is what I get in the dialogue box as it tries to connect

Status: Resolving address of files.000webhost.com
Status: Connecting to 145.14.145.121:21…
Error: Connection timed out after 20 seconds of inactivity
Error: Could not connect to server
Status: Waiting to retry…
Status: Resolving address of files.000webhost.com
Status: Connecting to 145.14.145.121:21…
Error: Connection timed out after 20 seconds of inactivity
Error: Could not connect to server

It just keeps cycling like that until it gives up or I shut down filzilla

Now one item in case OK I am traveling at the moment and I think I have been online since being here but I know the connection is not all that stable either as it cuts in and out sometimes is it possible this is effecting this?


#4

One thing I just saw when I logged into my CP is my websites sleeping would this effect my FTP if so I was having issues with it this morning not being able to log in and wonder if it has been sleeping all this time as I just tried logging in this morning never went out to the site.

Wasn’t sleeping turned off for now or has that issue been fixed?


#5

Issue has been fixed, all websites should sleep an hour a day from now on :slight_smile:


#6

Yeap as my site did wake up by FTP is still not logging me in as I still get the above text when I try and log in


#7

Alright, I should’ve informed you that we have 1 ftp monitor under maintenance :slight_smile:


#8

AH OK any idea when it will be back up?

And I assume even though FTP is down I can still upload via my CP as not tried that as been a bit busy this afternoon


#9

I am contacting the admins to ask for an ETA :slight_smile:


#10

All nodes are up and running fine now, Plz try now. :slight_smile:


#11

still same as above tries to connect but fails. Was working fine the other day when I did some updating


#12

What happens when you try to login through web interface??


#13

Website wise was fine uploading from the CP just can’t log in on FTP


#14

Seems an temporary issue, Any how i’m facing the same,
I hope issue will be solved soon.

Any updates on this we’ll let you know :slight_smile:


#15

OK Thanks I’ll try it again in the AM as about to head to bed to catch some ZZZZZ’s


#16

OK just so you know I checked this morning and still not able to log in just so this is updated!


#17

Sorry to hear that. It should start working again soon! :blush:


#18

Does it work using file manager?


#19

yes online file manager is fine just is FTP access which I do find easier to use to upload files.


#20

Alright, did you try using plain ftp protocol?