Hi,
Just noticed that access to my website btomic.000webhostapp.com was interrupted last night and restored after 12 hours! Do you know what could have happened? Attached is the snapshot of the response time which shows continuous value of over 20 seconds…
Do you use WordPress that window that you’ve shown me is when database was down so that could be the issue if your site relies on database then your site would not have been working correctly
We use database with MySql and PHP but not WordPress. A few months ago there was a similar problem but it lasted about 45 minutes…
So the database somehow became unresponsive for 12 hours and got back without user intervention… I’ll have to investigate this issue, it does not make much sense… Thank you
we had database issues with that we were aware of all users where affected you don’t need to investigate anything the developers have resolved
If you can’t access phpMyAdmin via Manage Database then you are likely affected…
No the server status reflects it is up, your site is experiencing log in issues.
There is no log-in, just a microcontroller sending identical HTTP GET requests every 30 seconds. Upon reception the PHP script attempts to access the database to read some data. It takes 20s (as visible on the chart) for the script to get response which eventually fails. It would work fine for days and then suddenly a problem like this occurs. Can you please try to explain it?
I mean previously the status reflects it is up because the server is up - where as your two databases are having log in issues.
When you’ve posted your screenshots it correspondences with times that the database servers are still online and working therefore little to no downtime is reported on the status page - but there are issues with databases being able to be logged into correctly.
Thank you. Could you please clarify what you mean by “there are issues with databases being able to be logged into correctly”? What is causing the problem?
Excessive users, too much usage, think there was an upgrade yesterday as well
It looks like something has changed for worse. Access time from 15:00 GMT yesterday has gone significantly up. If this is a result of an upgrade then the upgrade made the things worse…
Here is the listing from the microcontroller which confirms that the access to the database is randomly unavailable after the upgrade (it polls the database every 30 seconds):
2019-05-10 09:54:19 MAC does not match any device in the database
2019-05-10 01:58:25 MAC does not match any device in the database
2019-05-09 22:02:02 MAC does not match any device in the database
2019-05-09 21:56:52 MAC does not match any device in the database
2019-05-09 20:01:04 MAC does not match any device in the database
2019-05-09 18:51:40 MAC does not match any device in the database
2019-05-09 18:45:59 MAC does not match any device in the database
2019-05-09 17:55:11 MAC does not match any device in the database
2019-05-09 17:52:51 MAC does not match any device in the database
2019-05-09 16:58:53 MAC does not match any device in the database
2019-05-09 16:48:00 MAC does not match any device in the database
2019-05-09 16:44:01 MAC does not match any device in the database
2019-05-09 16:40:32 MAC does not match any device in the database
2019-05-09 16:02:33 MAC does not match any device in the database
2019-05-09 11:41:38 MAC does not match any device in the database
Maybe rate limiting is being applied you can only request so much
I’ll ask a developer regarding this
But the rate is once in 30 seconds and it’s been working fine for months…
As I said I’ll ask the developer bearing in mind this is free hosting they can limit as strict as they wish to prevent abuse and promote an equal shared experience for the users of 000webhost.
